All projects are assigned a dedicated Program Manager. The Program Managers can utilize personnel, as required, from either of the two ASES functional groups, Engineering Support or Logistics Support. All Program Managers have the authority to communicate directly with the Technical Point of Contact designated by our customer and have full authority to commit resources. Program Managers are assigned based on technical understanding of the proposed project and their past management experience.
ASES facilities and management structure provide close liaison, immediate availability, and rapid response that are vital for adequately supporting contract activities anywhere in the country. If personnel in one office are needed to support activities in another office, the appropriate personnel can be available on a timely basis. ASES will establish additional support offices in other cities, should the need arise.
One key to ASES success in satisfying our customers, is close coordination with the customer on all program aspects. Very early in the development of each project, the Program Manager meets with staff personnel to clarify and outline program objectives.
ASES gives special attention to the quality assurance of our products. To ensure the highest level of quality and the complete satisfaction of our customers, technical program reviews are performed from the outset of each program.
The Program Manager ensures that preliminary data developed early in the program is in accordance with government and customer requirements. This preliminary data is reviewed internally by the ASES technical staff, followed by a review by the Program Manager. The preliminary data is then reviewed with the customer to ensure satisfaction with the product in both content and format.
Based on this understanding, the ASES Program Manager coordinates completion of the project, with additional interface as required. All data delivered to the customer is subject to the same review cycle described above for preliminary data.